mikehende
Hey guys, I opened a ticket yesterday around this time and no response as of this writing, can anyone give me an idea of the normal response time please? Thanks.
发表时间 Tue 08 Nov 16 @ 7:58 pm
tayla
There's not a set time really, it all depends on their current workload and the amount that is piled up in the inbox I suppose, give it a nudge if your request is urgent.
发表时间 Tue 08 Nov 16 @ 8:45 pm
locoDog
Up to a few days, try us on the forum there's not much we can't solve - excluding billing.
发表时间 Tue 08 Nov 16 @ 8:55 pm
mikehende
Oh, support just responded, thanks!
发表时间 Tue 08 Nov 16 @ 8:58 pm