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Forum: VirtualDJ Technical Support

话题: Application Hang

由于该帖子已年深日久,可能包含陈旧过时或描述错误的信息。

For the first time ever that I can recall, I had an application hang in the middle of a show. I'm an occasional user, so generally VDJ will update almost every time I start up the program to get things ready for the event. It did so earlier this week and made it fine about 2/3 of the way through. All of a sudden, I got a screen flash (I thought it was a camera) then a VDJ isn't responding. The song continued and I allowed it to play, but had to choose between "wait" or "close". I faded after the song, hit the close and it exited. I started it right back up, and the first thing it did was my controller wasn't responding, and there was a database error. All my bpm's and tags on the songs that were loaded in the playlist seemed to have reverted to the file title.

I finished the next 2 songs and they went to an intermission, I exited VDJ and restarted it, it said that VDJ was already running! So then I rebooted and brought it back. My controller still didn't work and I finished the night without it.

First time ever with a crash. It did leave the following with 3 events leading up to it, but this was the EventLog error:

The program virtualdj8.exe version 8.4.5504.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
Process ID: 2a50
Start Time: 01d5f4e92b08a673
Termination Time: 60000
Application Path: C:\Program Files (x86)\VirtualDJ\virtualdj8.exe
Report Id: 0dfea9f1-b1d9-496c-ad69-9dc6078d18a0
Faulting package full name:
Faulting package-relative application ID:
Hang type: Unknown

There were 3 info events prior that looked like this:

Fault bucket 1556397090023676479, type 5
Event Name: AppHangB1
Response: Not available
Cab Id: 0

Problem signature:
P1: virtualdj8.exe
P2: 8.4.5504.0
P3: 5e2055c0
P4: 0192
P5: 134217728
P6:
P7:
P8:
P9:
P10:

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA5A0.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA5C0.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA5CF.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA5EF.tmp.txt
\\?\C:\Users\Chuck\AppData\Local\Temp\WERDB72.tmp.appcompat.txt

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppHang_virtualdj8.exe_19ba80368d19c253c891e2f4d27a3df2c98cff13_703391a9_69730695-39c4-41ba-97ad-c677085f4012

Analysis symbol:
Rechecking for solution: 0
Report Id: 0dfea9f1-b1d9-496c-ad69-9dc6078d18a0
Report Status: 268435456
Hashed bucket: a2d3843c6ce4c77725996ee840501a3f
Cab Guid: 0

Just wanted to share if it was in fact an error. I haven't tested the controller this morning, but will do so today.

Thanks
 

发表时间 Sun 08 Mar 20 @ 5:23 pm


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