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Topic: VDJ freezes with DDJ WEGO

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My VDJ Pro freezes after an hour or so of use with DDJ WEGO. I have the latest firmware and driver as specified on the Pioneer website. There are a number of posts on Pioneer support forum with same problem and there is no reply from Pioneer expert. I posted my problem on Pioneer Hardware section of our (VDJ) forum however it looks like Pioneer rep is not regularly answering user's posts. I would appreciate if somebody can help me solving the problem.
I have a very good laptop on which I have used VDJ Pro with Hercules RMX without any problem (Audio and Video)
 

发表时间 Wed 30 Jan 13 @ 1:39 pm
So, it's not your laptop or your software, but your controller. Call Pioneer. Forget the forum.
 

Similar thing happened when the MC-6000 first came out and Denon fixed it with a firmware upgrade. Was related to the jog dial midi transmission.

Does the Wego freeze when doing anything particular or is it just random?

Keith
 

I bought the WeGo and returned it the next day because it froze and crashed left right and center.
 

The program freezes randomly and I would have returned the controller but I bought it in USA and brought it to India so I need a fix on whatever piece of junk I am stuck with. I would really appreciate if somebody can help me.
 

Weird. I used my Wego at a club last Saturday for 5 hours...no issues playing both audio and video. I am running Vdj 7.2.
 

Could you yell us how you have your controller connected to your laptop? Also what version of Vdj are you running?

Like I said above, I am on 7.2.

I have my Wego plugged into a powered (AC electrical) usb hub then the hub into a port on my 6 year old laptop (win xp).
 

JayMSY wrote :
Could you yell us how you have your controller connected to your laptop? Also what version of Vdj are you running?

Like I said above, I am on 7.2.

I have my Wego plugged into a powered (AC electrical) usb hub then the hub into a port on my 6 year old laptop (win xp).


My controller is connected to USB port on the laptop. My laptop is Sony VAIO i5 6 GB RAM Win 7 Home Premium 64 bit op system.
I will try using powered hub and come back with results.
I am on VDJ 7.3. Does anybody think I should also go back to 7.2 (If yes - how do I get 7.2?)
Thanks for the help & suggestions JayMSY
 

JayMSY wrote :
Could you yell us how you have your controller connected to your laptop?

I have my Wego plugged into a powered (AC electrical) usb hub then the hub into a port on my 6 year old laptop (win xp).


on Pioneer website - http://pioneerdj.com/support/product.php?c=326&lang=en&p=DDJ-WeGO&t=faq
as stated in answer to Q 3, this unit is not supposed to function if connected to USB hub and yet you have it working on a USB hub - very strange.
 

djdeep44 wrote :
JayMSY wrote :
Could you yell us how you have your controller connected to your laptop?

I have my Wego plugged into a powered (AC electrical) usb hub then the hub into a port on my 6 year old laptop (win xp).


on Pioneer website - http://pioneerdj.com/support/product.php?c=326&lang=en&p=DDJ-WeGO&t=faq
as stated in answer to Q 3, this unit is not supposed to function if connected to USB hub and yet you have it working on a USB hub - very strange.


Yeah I know. I had an audio glitch when mixing videos when I had the unit plugged directly into my 6 year old Dell laptop. I started contemplating switching to Mac hoping that would solve the problem.

As part of my troubleshooting I took the wego to my club...same audio glitches when mixing videos on their desktop xp machine. An idea hit me to try plugging the unit into the powered hub where I also plug in my hard drive...no audio glitches!!!! I went to best buy to buy 2 powered hubs. Tested it on the laptop..no glitches!! I can't recall the unit freezing either.

As far as 7.2 you would need to put in a ticket to support. It is always a good idea to download every version when it is released to a folder on your computer that way you will have previous versions to easily go back to.
 

virtual dj meu nome e vinicius Comprei Uma DDJ Wego Eu Formatei o Meu Computador E Perdi o meu login e o software e meu codigo key não aceita em outra conta preciso muito da sua ajuda para recuperar meu email e a minha senha se quiserem mando minha key por email e voce recupera preciso de ajuda porque o software antigo tem muitos bugs que foram consertados. Obrigado
 

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