登录:     

Forum: Old versions

Topic: how do i contact the company? - Page: 1

由于该帖子的部分内容已年深日久，可能包含陈旧过时或描述错误的信息。

i just bought virtual dj mac version, downloaded it, opened it and i already got an error sign??? : (

error sign:


Protection error %i. Please contact us on http://www.virtualdj.com/contact/

any help would be great
 
发表时间 Fri 09 Jan 09 @ 9:06 pm
Hi, submit a ticket through that link that u posted;)

And welcome as a pro mac user and to the community;)
 
I have never seen any protection errors on the Mac version contact support like suggested I am sure they can get it sorted for you and welcome
 
I just got the same thing.......This is very frustrating as I have been a vdj user for a few years now....so there is no fix for this unless it is resolved by customer support?
 
uninstall VDj goto /Users/YOURNAME/Library/Preferences/ and delete the com.atomixproductions.virtualdj.plist reinstall VDJ and problem solved
 
I had that same problem and do what the post above me said and that will take care of u right away.
 
oh and if u have more than one of those .plist files from virtual dj delete both of them because I had 2 of them with the same name.
 
i need to find out how to talk to a human from v dj
 
robertatyeo wrote :
i need to find out how to talk to a human from v dj


plug in a mic :D
 
robertatyeo,

If you are having an issue it may be something that we can help you with here on the forums.
 
 
I want to delete com.atomixproductions.virtualdj.plist. But i can't find it on my mac .
 
 
long back i have installed virtual dj pro 7 to my pc when i am trying toopen it i could see an message protection error
 
 
venkatpyatolla wrote :
long back i have installed virtual dj pro 7 to my pc when i am trying toopen it i could see an message protection error


PC? this is Mac Forum. So, could it be that you installed the Mac version on a PC? or viceversa?
 
HI i am a mac user just bought and upgraded to vdj full pro and get the protection error .can not find any plst files anywhere on my mac can some one please help me with this it is becoming very annoying Tried to follow many ways of doing this from the site but can never find the whole file path
 
 
i install virtuadj pro in my pc today n when i try to open it says protection error any help pls as soon as possible?
 
 
71%