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Forum: VirtualDJ Technical Support

话题: Really basic question from an old timer...

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Seana23PRO InfinityMember since 2010
Hi all.
I hope you can help me...
I bought VDJ Pro many years ago to do parties and pirate radio here in Brighton (uk) and gave that up to move and things sort ov slid a bit and I haven’t mixed with my RMX for a few years..! How time just whizzes past!!

Anyway. I went to use my RMX the other day and couldn’t get the controller to work at all.. the screen loaded but no action from the controller did anything...
Do I need to update drivers etc and how can I do that..
I will probably remember how to do it if someone just points me in the right direction...
Thank you all in advance for your help.
Xx
 

发表时间 Wed 21 Aug 19 @ 12:33 am
Is the computer you're using now the same one that you had when the RMX last worked, or is it a new one?
 

发表时间 Wed 21 Aug 19 @ 4:35 pm
Seana23PRO InfinityMember since 2010
Same one...
Should work fine but no...
Never that simple is it!!
Im pretty sure I need to update the software... I’m just not sure if I can “skip” to the most recent update or if I have to go through each one to catch up as it were...
X
 

发表时间 Wed 21 Aug 19 @ 7:38 pm
Seana23PRO InfinityMember since 2010
Ok so... I’ve updated the laptop software...
When I plug the rmx in, I get an option to use the old version or the new one...
The skin I use stays but nothing happens...
In the RMX the lights all flash and don’t stop flashing...
Then they just went off...
Still nothing...
X
 

发表时间 Wed 21 Aug 19 @ 8:44 pm
There are sometimes problems with Hercules drivers and old controllers, no need to launch VDJ

i.e.: I got the Mk4 flashing with 2018-HDJS_x and 4-MX returns back to 44.1 randomly at start
with the rmx & Mk4 2016_HDJS.3 is working ASIO returns back to 44.1 randomly at start

In addition, the driver is NOT working properly with usb3 and old ones may need install for every USB port
https://support.hercules.com/en/product/djconsolermx-en/

Ididn't try 2019_HDJS as there is no change in old drivers in reports

try to uninstall Hercules recent driver and go back to older one

Another issue i got in old rmx2 was usb socket got unsolered
 

发表时间 Thu 22 Aug 19 @ 12:07 am
Seana23PRO InfinityMember since 2010
Ok.
I’m not exactly sure what you’ve told me to do...
I’ve updated the RMX and VDJ software... this has got the rmx working in some respects but not 100%... only limited functionality, can’t adjust play speed, no
Flangers, that sort of things...
I’ll try to uninstall the
Most recent RMX software and reinstall..
The rmx ASIO soundcard doesnt seem to be working....
The sound is just coming from the laptop speakers not the amp!!
X
 

发表时间 Thu 22 Aug 19 @ 4:25 pm
Seana23PRO InfinityMember since 2010
Any ideas as to why the sound is coming from the laptop not the speakers?
X
 

发表时间 Tue 27 Aug 19 @ 1:22 pm
locoDogPRO InfinityModeratorMember since 2013
screenshot of your audio config would be a start
 

发表时间 Tue 27 Aug 19 @ 1:30 pm


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