DONKO1937
Hi Staff.
I pay today a licence for Pioneer DDJ-SX2, but i need a licence PRO for remove the VirtualDj logo, really i need to work with videos, then i think i need upgrade my licence, what i must to do and what is the adicional cost by upgrade ?
I know that VD8 don`t use a serial, but i only find info about to introduce VirtualDJ LE keycode, excuse me but i reading the old posts in the forum and i can`t find info about it, thanks a lot.
I pay today a licence for Pioneer DDJ-SX2, but i need a licence PRO for remove the VirtualDj logo, really i need to work with videos, then i think i need upgrade my licence, what i must to do and what is the adicional cost by upgrade ?
I know that VD8 don`t use a serial, but i only find info about to introduce VirtualDJ LE keycode, excuse me but i reading the old posts in the forum and i can`t find info about it, thanks a lot.
发表时间 Sat 23 May 15 @ 4:13 am
DONKO1937
Ok, i founded this in the spanish forum http://www.virtualdj.com/forums/200646/Spanish_Forum/Preguntas_Frecuentes_de_la_Licencia_de_VirtualDJ_8.html
"No existe una ruta de actualización desde la versión Plus a la versión Pro, pero en casos en que el usuario hace este cambio antes de 30 días, se le toma en cuanta lo que ya pagó para que solo pague la diferencia que le falte para completar la compra de la versión Pro Infinity."
Says that VD don`t have a link for update Plus to Pro, but when the user wants to upgrade before 30 days, can obtain a reduption, paying the diference between has payed and the price of the new Pro licence. Ist clear but now what i must do ? how i can obtein this reduption ?
"No existe una ruta de actualización desde la versión Plus a la versión Pro, pero en casos en que el usuario hace este cambio antes de 30 días, se le toma en cuanta lo que ya pagó para que solo pague la diferencia que le falte para completar la compra de la versión Pro Infinity."
Says that VD don`t have a link for update Plus to Pro, but when the user wants to upgrade before 30 days, can obtain a reduption, paying the diference between has payed and the price of the new Pro licence. Ist clear but now what i must do ? how i can obtein this reduption ?
发表时间 Sat 23 May 15 @ 6:11 am
Dan (djtouchdan)
Please contact Support
http://www.virtualdj.com/contact/index.html
http://www.virtualdj.com/contact/index.html
发表时间 Sat 23 May 15 @ 8:23 am
DONKO1937
djtouchdan wrote :
Thanks a lot, i contacted support center 9 hours ago but i don`t have any answer yet, i need the Pro version but i don`t know how to pay by upgrading.
Is my first time here, i don`t know how much time take VDJ staff for answer, remember ... djs work hard on weekends !!!
发表时间 Sat 23 May 15 @ 2:23 pm
locoDog
Support tickets are usually answered in the region of 48 hours, this isn't a rule but my experience of submitting a ticket.
发表时间 Sat 23 May 15 @ 5:11 pm
DONKO1937
Thanks locodog, waiting for the answer. I have my ticket 13 hours ago.
发表时间 Sat 23 May 15 @ 5:56 pm
DONKO1937
Problem solved, more info in Spanish forum.
发表时间 Tue 26 May 15 @ 7:23 am