DJPRO353
Seen some people experience this. I turned on my laptop and controller today and VDJ stopped working after 10 mins, like its the trail version?....I have logged into the right account, checked in my account and the £99 license I paid for so I could use the one controller for home use a while back has vanished ??? All contact support and contact us is down. when you click on support>help & support >then click the red tab on the right that states contact us...nothing happens....any support would really help...Thx.
发表时间 Tue 30 May 23 @ 6:31 pm
klausmogensen
No, I've never had that happening
Regarding support, don't the regular support request/ticket system work for you?
I obviously haven't tried clicking send, since I have no support request
Regarding support, don't the regular support request/ticket system work for you?
I obviously haven't tried clicking send, since I have no support request
发表时间 Wed 31 May 23 @ 6:46 am
djdad
The account you used to login and post here, doesnt have license purchased, just a couple of Pro subscription months from 2019.
Perhaps you have a second account/email that you used to purchase your license ?
Perhaps you have a second account/email that you used to purchase your license ?
发表时间 Wed 31 May 23 @ 11:06 am
DJPRO353
Thanks for everyone's help. It was defo this account, I 100% know I paid for it, will have to dig out statement then forward on to VDJ.
发表时间 Wed 31 May 23 @ 2:33 pm