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Forum: VirtualDJ Technical Support

话题: Buy a license pop up
Reaching out for support please. I purchased VirtualDJ HOME PLUS for Numark Party Mix for $49 in April 2022 but am yet to be able to use the platform successfully as even though the license is showing in my account, the system stops after 10 minutes and prompts me to buy a license. Any advise or suggestions gratefully appreciated thanks.
 

发表时间 Thu 29 Dec 22 @ 11:30 am
locoDogPRO InfinityModeratorMember since 2013
sounds like your audio config isn't inline with the H+ requirements.

a screenshot of your audio config please
 

发表时间 Thu 29 Dec 22 @ 11:40 am


Thanks LocoDog, is this what you're looking for?
 

发表时间 Thu 29 Dec 22 @ 1:25 pm
djdadPRO InfinityDevelopment ManagerMember since 2005
It appears that you purchased a Plus license for Party Mix but you re trying to connect a Party Mix MKII
 

发表时间 Thu 29 Dec 22 @ 1:29 pm
Mmmmm, thanks for your help, this is the license we have ...
 

发表时间 Thu 29 Dec 22 @ 1:38 pm