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Forum: VirtualDJ Technical Support

话题: vdj 2021 randomly freezes
I'm using b7059 with pioneer ddj1000 srt.
pro infinity licence
latest drivers and firmware installed.
usually after 30 or 60 mins the music stops, high pitched noise for 5 secs and vdj has frozen. It happens the instant I hit a hot cue every time.
tried setting stems to only use precomputed, turned off wifi and bluetooth, still happens.
I got this info from error logs but don't know how to interpret it
Can someone work out what this means please?
Source
VirtualDJ

Summary
Stopped working

Date
‎2/‎09/‎2022 7:52 PM

Status
Report sent

Description
Faulting Application Path: C:\Program Files\VirtualDJ\virtualdj oct.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: virtualdj oct.exe
Application Version: 8.5.7059.0
Application Timestamp: 62e2af13
Fault Module Name: StackHash_0860
Fault Module Version: 10.0.22000.832
Fault Module Timestamp: 3907dfbc
Exception Code: c0000374
Exception Offset: PCH_BA_FROM_ntdll+0x00000000000A4B84
OS Version: 10.0.22000.2.0.0.768.101
Locale ID: 3081
Additional Information 1: 0860
Additional Information 2: 086013fd4f71d8918cb1b64e73b5212e
Additional Information 3: a804
Additional Information 4: a804f5af346910a1396c356ff704ab98

Extra information about the problem
Bucket ID: 88c1c59d7acd2a4afa4b2cc73fbbd095 (1894657302518812821)





- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Hang" />
<EventID Qualifiers="0">1002</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>101</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2022-08-26T21:11:51.8395810Z" />
<EventRecordID>15220</EventRecordID>
<Correlation />
<Execution ProcessID="2908" ThreadID="0" />
<Channel>Application</Channel>
<Computer>LAPTOP-MCFJQ1S7</Computer>
<Security />
</System>
- <EventData>
<Data>virtualdj oct.exe</Data>
<Data>8.5.7059.0</Data>
<Data>4310</Data>
<Data>01d8b98a5b6cd08c</Data>
<Data>3</Data>
<Data>C:\Program Files\VirtualDJ\virtualdj oct.exe</Data>
<Data>2af6ca35-db72-4baa-a55f-2b4b78597328</Data>
<Data />
<Data />
<Data>Cross-thread</Data>
<Binary>430072006F00730073002D00740068007200650061006400000044006500610064006C006F0063006B0000000000</Binary>
</EventData>
</Event>

 

发表时间 Fri 02 Sep 22 @ 11:02 am
djvjwpPRO InfinityMember since 2008
Hi
I had exactly the same thing happen recently at a wedding I was doing & the 2 previous gigs.
I this is what I did & last night I had no issue's on my windows 10 laptop.
I defragged & scanned all my drives for errors.
I updated my OS which is Windows 10.
As admin I ran sfc /scannow in cmd also ran the online OS checker"DISM /Online /Cleanup-Image /CheckHealth"
I rescanned my vdj database
Then I cleaned my laptop & external drives usb ports & cables with deoxit & replaced my controller cable with a new one.
Hope this helps..
 

发表时间 Sun 18 Sep 22 @ 1:25 pm