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Forum: Old versions

话题: protection error 48!!! - Page: 1

由于该帖子的部分内容已年深日久,可能包含陈旧过时或描述错误的信息。

I've already tryed to contact the technical support to solve my problem but nobody is reading my message since yesterday!!
Could you please provide to advice somebody to read thechnical support requests?
I'm still unable to use the program after having purchased and downloaded it yesterday.
Best regards.
 

发表时间 Thu 24 Jun 04 @ 11:53 am
 

发表时间 Thu 24 Jun 04 @ 1:27 pm
thanks man, already done yesterday but they are a liitle slow....
 

发表时间 Thu 24 Jun 04 @ 1:36 pm
They will reply as soon as they can :)
 

发表时间 Thu 24 Jun 04 @ 1:44 pm
Soon is not accettable for a serious company.
The answer must be immediate!!!
But thank you anyway for you kindness.
 

发表时间 Thu 24 Jun 04 @ 2:06 pm
This is not printed anywhere the answer must be immediate. Besides, you wrote in italian. Your request has been forwarded to our italian staff, now please be patient.
 

发表时间 Thu 24 Jun 04 @ 2:40 pm
Could you please tell me the time that this type of process usually takes?
 

发表时间 Thu 24 Jun 04 @ 2:48 pm
did you check your mail ? or the folder that you make ?
 

发表时间 Thu 24 Jun 04 @ 2:49 pm
Ok I've done .........It worked and it's simply fantastic.
Thanks very much.....I'll send you some of my mixes!!!!! :-§
 

发表时间 Thu 24 Jun 04 @ 3:11 pm
welcome blackboat :)
 

发表时间 Thu 24 Jun 04 @ 4:17 pm
wyworgPRO InfinityMember since 2003
welcome.. yes welcome blackboat.... but in the future "piano".. ;)
 

发表时间 Sun 27 Jun 04 @ 5:02 pm
Hi, just checking here to see if there was/is a usual response time on questions - I'm just keen to get playing :)

I've checked my mail and my folder and it still says unread atm

any thoughts on timescales?

thanking u in advance
 

发表时间 Mon 26 Jul 04 @ 11:21 am
they will read it as fast as they can..
But dont check e-mail, but your folder. Your answer will be found there... as soon as the team have time to read ;)
 

发表时间 Mon 26 Jul 04 @ 12:22 pm
ok... thanking you kindly!
 

发表时间 Mon 26 Jul 04 @ 12:34 pm
The timescale is as quoted

"hhmmm... depends on several factors.
sometimes minutes, probably usually hours, occassionally days, rarely weeks."

;o)

I know myself its a pain waiting and waiting but in the end its worth it :o)

d00d5ter
 

发表时间 Mon 26 Jul 04 @ 7:15 pm
it is worth the wait ;)

and its your own fault! ;) u have been a bad boy.. thats why ..... ;) a cracked version is the reason for this...

so, the team will try to help u as soon as they can..
the software works fine, but the cracked one, makes a mess... so takes time

;)
 

发表时间 Mon 26 Jul 04 @ 8:19 pm
Just wondering if anyone has any suggestions as to why VDJ might not be connecting to the internet? I have tried loads of times to correct my protection error 48 with my firewalls off and following the procedures that support have given me but to no avail... I use 'zone alarm' as my firewall and it alerts me when any program tries to connect to the internet and also logs any attempts - if I leave it running whilst trying to register and correct my problems it appears that VDJ doesnt even try to connect - there are no logs of attempted connections or alerts of any kind? any suggestions would be gratefully recieved!
 

发表时间 Wed 28 Jul 04 @ 5:52 pm
try reinstall, so that it will connect to internet again
 

发表时间 Wed 28 Jul 04 @ 6:06 pm
thats what I've been doing... again and again...and again
 

发表时间 Wed 28 Jul 04 @ 9:21 pm
be sure that you actually checked to be certain that your windows XP firewall is disabled!! And don't rely on zone alarm to ask you for permission. At some point you may have told it to always take the same action when this program tries to access the internet. Actually exit, shut down zone alarm.
 

发表时间 Wed 28 Jul 04 @ 9:36 pm
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